Privacy Policy

Last updated: January 15, 2024

1. Introduction

LegalHub is committed to protecting the privacy and security of your personal data. This policy explains how we collect, use, store, and protect your information when you use our platform.

By using LegalHub, you agree to the practices described in this privacy policy.

2. Data Collected

2.1 Registration Information

  • First and last name
  • Email address
  • Phone number
  • Mailing address
  • ID/Passport number
  • Nationality

2.2 Professional Information (for legal professionals)

  • Bar Association or Bailiff's Chamber registration number
  • Diplomas and certifications
  • Legal specialties
  • Professional experience
  • Validation documents

2.3 Usage Data

  • Browsing history on the platform
  • Interactions with professionals
  • Messages and communications
  • Geolocation data (if authorized)
  • Device and browser information

2.4 Payment Data

  • Billing information
  • Transaction history
  • Bank details (processed by our secure partner Payzone)
3. Use of Data

3.1 Purposes of Processing

We use your data to:

  • Create and manage your user account
  • Facilitate connections with professionals
  • Process payments and billing
  • Ensure the security of the platform
  • Improve our services
  • Send you important notifications
  • Comply with our legal obligations

3.2 Legal Basis for Processing

  • Performance of a contract: to provide our services
  • Legitimate interest: to improve the platform and ensure security
  • Consent: for marketing communications (optional)
  • Legal obligation: to comply with regulations
4. Data Sharing

4.1 With Legal Professionals

When you contact a professional, we share the necessary information to facilitate the provision of services (name, contact, nature of the request).

4.2 With our Technical Partners

  • Payzone: for secure payment processing
  • Cal.com: for appointment management
  • Jitsi: for video consultations
  • Cloud hosts: for secure data storage

4.3 Legal Obligations

We may disclose your data if required by law, a court order, or to protect our rights and those of our users.

5. Data Security

5.1 Technical Measures

  • SSL/TLS encryption for all communications
  • Encryption of sensitive data in the database
  • Two-factor authentication available
  • Continuous access monitoring
  • Regular and secure backups

5.2 Organizational Measures

  • Limited access to data based on the principle of least privilege
  • Regular staff training on security
  • Periodic security audits
  • Incident response procedures

5.3 Professional Secrecy

Communications between clients and legal professionals benefit from enhanced protection in accordance with professional secrecy. This data is end-to-end encrypted.

6. Data Retention

6.1 Retention Periods

  • Account data: for the duration of use + 3 years
  • Professional communications: 10 years (legal obligation)
  • Payment data: 10 years (accounting obligation)
  • Security logs: 1 year
  • Marketing data: until consent is withdrawn

6.2 Data Deletion

At the end of the retention periods, your data is automatically deleted from our systems, unless otherwise required by law.

7. Your Rights

In accordance with Law 09-08 on the protection of personal data, you have the following rights:

7.1 Right of Access

You can request a copy of all the data we hold about you.

7.2 Right to Rectification

You can correct or update your personal information.

7.3 Right to Erasure

You can request the deletion of your data under certain conditions.

7.4 Right to Object

You can object to the processing of your data for legitimate reasons.

7.5 Right to Portability

You can retrieve your data in a structured and readable format.

7.6 Exercising Your Rights

To exercise these rights, contact us at: privacy@legalhub.ma or via your personal space on the platform.

8. Cookies and Similar Technologies

8.1 Types of Cookies

  • Essential cookies: necessary for the platform to function
  • Performance cookies: to analyze usage and improve the service
  • Preference cookies: to remember your choices

8.2 Managing Cookies

You can manage your cookie preferences through your browser settings or our preference center.

9. International Transfers

Your data is primarily processed in Morocco. In the event of a transfer to other countries, we ensure that appropriate safeguards are in place to protect your data.

10. Changes to this Policy

We may change this privacy policy. Significant changes will be notified to you by email or via the platform. The current version is always available on this page.

11. Contact

For any questions regarding this privacy policy or the processing of your personal data:

  • Data Protection Officer: privacy@legalhub.ma
  • Mailing address: [LegalHub Address], Casablanca, Morocco
  • Phone: +212 5 22 XX XX XX

You can also contact the National Commission for the Control of Personal Data Protection (CNDP) if you believe that your rights are not being respected.

    HomeLogin